Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you contact us for support or submit inquiries through our forms. This may include:

• Name and contact information (email address, phone number)
• Communications with us (customer service inquiries, feedback)
• Any other information you choose to provide

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about our services and events
• Monitor and analyze trends, usage, and activities
• Personalize and improve your experience

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With your consent: We may share your inquiry information with relevant service providers when you request quotes or information about their services
• Service providers: We may share information with third-party vendors who perform services on our behalf, such as hosting and analytics providers
• Legal requirements: We may disclose information if required by law or to protect our rights
• Business transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve our website performance and user experience. Specifically, we use analytics tools to monitor site performance and identify areas for improvement. This helps us provide you with faster, more reliable access to our website content.

You can control cookies through your browser settings, but disabling cookies may affect the functionality of our services.

6. Third-Party Services

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

8. Your Rights and Choices

You have the following rights regarding the personal information you submit through our inquiry forms:

• The right to request a copy of the inquiry data you submitted
• The right to correct any inaccurate contact information in your submission
• The right to request deletion of your inquiry data from our records

To exercise any of these rights, please contact us through our contact page. We will respond to your request within a reasonable timeframe.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us through our contact page.